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Business Challenges

Business Challenges : Technology solutions are still seen as critical to survival

The market for small and midsize IT pending in the US continued to grow through the recession; moving from $305 billion in 2007  to a projected $411 billion in 2012.

The Five Biggest IT Business Challenges Facing Small Business:

  1. Problem:

    • 70 % of small firms that experience a major data loss go out of business within a year.
    • 34 % of small and mid-size businesses admitted that they have lost a company laptop.
    • 30 % of respondents have important data contained on the laptop, which is not backed up in the office

    Solution:

    “YOUR BACKUP MUST BE OFFSITE, SECURE, AND AVAILABLE FOR RECOVERY 24/7. ONE POPULAR OPTION THAT MEETS THE ABOVE CRITERIA, WITH THE ADDED BENEFIT OF EASE OF USE AND AUTOMATION, IS ONLINE BACKUP.”
    It is therefore important that backups are not only automated to avoid human error but also periodically tested. It is useless having a backup system if restoration does not function as advertised

  2. Problem:
    In many cases, Security is viewed strictly as a cost center “When economic circumstances look dire, it is easy to turn security to a checklist item that keeps pushed back. however the reality is that, in such situations, security should be a primary issue. the likelihood of threats affecting your organization will probably increase and the impact can be more detrimental…
    Solution:

    • Keep your PC/network-security current
    • Choose secure passwords
    • Educate staff on safe web usage
    • If possible, limit web surfing through Content Filtering
    • Do regular scans for spyware infections

  3. Problem
    “In a new study on network downtime, Infonetics Research found that medium businesses (101 to 1,000 employees) are losing an average of 1% of their annual revenue, or $867,000, to downtime.”Economic conditions have forced many businesses to put off purchases of IT equipment
    “To survive what many view as the worst economic downturn since the Great Depression, 69 percent of manufacturers indicated they reduced their workforce, followed by delaying capital expenditures (66 percent), negotiating with suppliers for better deals (48 percent) and cutting promotional activities (37 percent).Nearly 40% of the PCs in small businesses are more than 3 years old, and a large percentage of them are running older operating systems such as Windows XP.
    Solution

    • Perform regular maintenance
    • Look into redundant internet services
    • Develop a failover plan for telecom
    • Plan for equipment refresh cycles

  4. Problem
    69 % of America’s Internet users are using some form of Internet-based computing, such as web-based e-mail or photo storage. Cloud computing is computation, software, data access, and storage services that do not require end-user knowledge of the physical location and configuration of the system that delivers the services.
    Types of Cloud Services software as a service platform as a service infrastructure as a service

    • “SaaS” consume it
    • “PaaS” build on it
    • “IaaS” migrate to it

    SaaS defined:“A model of software deployment where an application is hosted as a service provided to customers across the Internet.”
    Advice for Businesses:

    • When time to replace, consider Cloud
    • Add online storage for additional backup redundancy
    • Leverage Cloud solutions to improve operational efficiencies
    • Avoid the hype – look for proven Products


  5. Problem

    Are you experiencing any of these situations?

    • Limited visibility of Internet traffic
    • Slow Internet despite adequate bandwidth
    • Lost hours due to internet abuse
    • Anonymous proxy sites bypassing URL filters

    Solution:
    Web filtering and shaping can also help boost productivity

Recommendation: Have a plan to manage your IT Introduction

  • Develop a ‘Playbook’ (living document)
  • Systemize
  • Delegate tasks and duties
  • Plan ahead as much as possible