IT Support for Business 24/7 Nationwide coverage.
Vitabyte’s highly trained technical support staff has assisted many organizations with IT Helpdesk outsourcing and can provide your company with on-demand helpdesk for hire. Our worry free remote helpdesk solution can provide the following valuable features to your company:
Technical Support Plans
Vitabyte offers standard technical support plans for all products and solutions, and a premium technical support plan
Standard Technical Support Plan
The Standard Technical Support Plan is designed for organizations that utilize IT products and solutions for non-critical processes and applications. The Standard Technical Support Plan offers unlimited technical support via telephone, email, and the web Monday-Friday 9:00 am – 5:00 pm EST. And to further maximize your investment, this plan also includes software upgrades and updates as they become available.
Premium 24×7 Technical Support Plan
The 24×7 Premium Technical Support Plan is designed for organizations that leverage IT solutions for mission-critical processes and applications with a zero downtime requirement. This 24×7 plan gives customers comprehensive 24x7x365 technical support Delivery Server implementation. To further maximize your investment, this plan also includes software upgrades and updates as they become available.