Builder Mentality
We are building infrastructure from the ground up — payment orchestration, real-time data systems, AI grounded in operational data, hardware integration. If you want to build things that do not exist yet, this is the place.
Build the Operating System for a $900B Industry.
Vitabyte is building the infrastructure that enterprise hospitality runs on. We are looking for people who want to build systems — not features.
What You're Joining
This is an infrastructure company.
Vitabyte is not a startup chasing product-market fit. It is a company with two decades of deployment experience, real enterprise customers, and a platform operating at billions in annual transaction volume.
We are in the middle of a fundamental shift — from a services company to an operating platform company. The platform is live, the architecture is proven, and the opportunity to scale it is now.
You are joining at the point where the foundation is built and the system is being extended.
Who We Look For
Three things that matter here.
CultureBuilding the future of hospitality technology
Domain Depth
We value people who go deep. Whether that is hospitality operations, payments infrastructure, enterprise integration, or system architecture — depth creates the edge that makes the platform defensible.
Ownership
Small team. High impact. You own outcomes, not tickets. Your work connects directly to enterprise operators who depend on this system to run their business. If something breaks, you fix it. If something is missing, you build it.
What We Build
Problems we work on.
These are not abstract engineering challenges. These are real systems operating in live, high-volume environments:
- Payment orchestration at enterprise scale — processing, reconciliation, and financial control across locations and channels.
- Real-time data unification — normalizing POS, payment, and operational data into a live system of record.
- Workflow automation — building execution engines that replace manual processes across disconnected systems.
- Context-aware intelligence — AI and analytics grounded in unified operational and financial data.
- Hardware and venue integration — extending the platform into physical environments through integrated devices.
- Enterprise deployment — operating within certified, high-reliability environments where accuracy and uptime are non-negotiable.
Open Positions
Current openings.
We are always looking for exceptional people. If you do not see a role that fits but believe you belong here, reach out.
EngineeringNYC / Remote
Senior Backend Engineer
Design, build, and scale the backend services that power hospitality operations across 100+ countries. You will own core platform APIs, payment orchestration pipelines, real-time data normalization from Oracle Simphony and Opera, and the event-driven architecture that connects POS transactions to reconciliation, reporting, and intelligence layers.
What we're looking for:
- 5+ years backend engineering (Node.js, TypeScript, or Go)
- Strong PostgreSQL and real-time data pipeline experience
- Cloud infrastructure (AWS/GCP) and containerization
- Experience with payment systems, PCI compliance, or financial APIs is a strong plus
ProductNYC
Product Manager — Payments
Own the VitaPay product roadmap end-to-end. You will define strategy for integrated payment processing across restaurant, hotel, and resort verticals — covering in-person terminals, e-commerce checkout, reconciliation automation, and multi-location financial control. Work directly with engineering, sales, and enterprise customers to ship payment infrastructure that operators depend on daily.
What we're looking for:
- 3+ years product management in payments, fintech, or financial services
- Deep understanding of payment processing (acquiring, settlement, PCI, SPI)
- Experience working with enterprise customers and translating complex requirements
- Strong analytical skills and comfort with financial data
SalesNYC / Remote
Sales Engineer
Partner with enterprise restaurant groups and hotel chains to architect Vitabyte deployments. You will lead technical discovery, demo the platform to C-suite and operations teams, design integration architectures with Oracle Simphony and Opera, and own the technical relationship from pre-sale through deployment handoff. This role bridges deep product knowledge with consultative selling.
What we're looking for:
- 3+ years in sales engineering, solutions architecture, or technical consulting
- Hospitality technology or POS system knowledge strongly preferred
- Ability to communicate complex system architectures to non-technical stakeholders
- Willingness to travel for on-site demos and enterprise engagements
OperationsNYC
Implementation Specialist
Lead the end-to-end onboarding and deployment of Oracle Simphony POS, VitaPay payments, and the Vitabyte operating platform for new enterprise customers. You will manage project timelines, configure POS environments, train operations teams, coordinate hardware deployment, and provide go-live support. This is a field-facing role where you are the primary point of contact from signed contract to live operation.
What we're looking for:
- 2+ years in POS deployment, hospitality IT, or technical implementation
- Hands-on experience with Oracle Simphony configuration is strongly preferred
- Project management skills — ability to manage multiple concurrent deployments
- Comfortable working on-site at restaurants, hotels, and resorts during go-live
SupportNYC / Remote
Customer Support Specialist
Deliver the 24/7 technical support that our customers describe as unmatched in the industry. You will troubleshoot Oracle Simphony POS issues, VitaPay payment processing problems, portal configuration, network connectivity, and hardware malfunctions — across restaurants, hotels, and resorts operating in real time. Escalate complex issues to engineering, maintain knowledge base documentation, and contribute to improving platform reliability.
What we're looking for:
- 1+ years in technical support, helpdesk, or hospitality IT
- Familiarity with POS systems, payment terminals, or networking fundamentals
- Strong written and verbal communication — you will be the voice of Vitabyte to operators
- Ability to work rotating shifts including evenings and weekends
EngineeringNYC / Remote
Frontend Engineer
Build the interfaces that hospitality operators use every day — the Enterprise Portal for managing transactions, reconciliation, devices, and analytics; the VitaLink branded checkout pages; the Angie AI conversational interface; and internal tools that power our operations team. You will work with a mature design system (React, Next.js, Tailwind, Radix) and ship production UI that handles real financial data at scale.
What we're looking for:
- 3+ years frontend engineering with React and TypeScript
- Experience with Next.js App Router, Tailwind CSS, and component-driven architecture
- Strong sense of design and attention to detail — pixel-level precision matters here
- Experience building data-heavy dashboards or financial interfaces is a plus
Don't see your role?
Benefits
Why join Vitabyte.
Competitive Comp
Salary, equity, and benefits that reflect your impact.
Health & Wellness
Medical, dental, vision, and mental health coverage.
Remote Options
Flexible work arrangements that fit your life.
Growth
Career development, mentorship, and clear advancement paths.